Field Service Technician

6 days ago


Bakersfield, California, United States Glory Global Solutions Ltd Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team at GLORY Global Solutions Ltd. As a Field Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients in the field.

Key Responsibilities:
  • Diagnose and repair high-speed cash-handling equipment, including coin sorters, teller cash dispensers, currency counters/wrappers, and point of sale (POS) equipment.
  • Track and manage parts and tools to ensure efficient and effective repairs.
  • Stay up-to-date with changes in technical and functional elements of GLORY equipment.
  • Provide excellent customer service and communication to clients, ensuring overall satisfaction.
Requirements:
  • Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience.
  • Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred.
  • Excellent customer service and communication skills.
  • Working knowledge of personal computers, especially Microsoft Office, navigation across network sites, and email communication.
  • Logical trouble-shooting skills and capability to isolate problems at PCB or component level.
  • Ability to effectively work with electric schematics, logic diagrams, mechanical drawings, AC/DC power distribution, and digital/analog circuitry.
  • Experience repairing high-speed paper handling machines, such as check sorters, mail sorters, currency sorters; ATM's or copier machines experience is preferred.
  • 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience.
  • Hold a Valid Driver's License.
What We Offer:
  • A competitive salary range of $20-$30 an hour, with a 10% shift differential for working 2nd shift hours.
  • A comprehensive benefits package, including 401(k) retirement plan, health insurance, MDLive, dental insurance, vision insurance, FSA/Dependent Care, Voluntary Life Insurance, Basic Life insurance and AD&D, Short Term Disability/Long Term Disability/Employee Assistance Program, Paid Vacation, Paid Sick days, Paid Holidays, Professional development assistance, Education assistance, Adoption Assistance, Legal and ID Theft plans, and Annual Bonus opportunity.
  • Opportunities for internal promotions/career advancement.
  • A company vehicle/insurance for certain positions.
Why Join Us:

At GLORY Global Solutions Ltd, we are committed to providing exceptional customer service and technical support to our clients. As a Field Service Technician, you will have the opportunity to work with a variety of high-speed cash-handling equipment and provide solutions to complex technical problems. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about providing exceptional customer service and technical support, we encourage you to apply for this exciting opportunity.



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