Sales and Customer Experience Specialist

1 day ago


Pasadena, Texas, United States Resolute Industrial Full time

About Resolute Industrial

We provide temporary cooling, heating, dehumidification, and power solutions for businesses across the nation.

Job Summary

The Sales Associate plays a vital role in supporting our sales and engineering teams by managing communications and administrative tasks related to new and existing sales.

Key Responsibilities

  • Collaborate with the business group to drive rental revenue growth and margin enhancement by delivering exceptional customer service through clear and efficient communication.
  • Enhance the customer journey from initial inquiry through jobsite assessment, proposal delivery, operations handover, equipment delivery, service, renewal, teardown, and return.
  • Assist customers in equipment sizing, providing engineered drawings, bills of materials, and pricing recommendations in areas including cooling, heating, dehumidification, and power.
  • Provide office-based field support to assess rental project opportunities, applications, and equipment selections as needed.

Requirements

  • Associate's degree in a related field or two years of relevant experience.
  • Strong communication skills, both verbal and written, with proficiency in phone, in-person, and electronic communication methods.
  • Ability to comprehend and interpret written contracts and purchase orders from new or existing customers.
  • Ability to work independently and collaboratively in a fast-paced environment.

Compensation and Benefits

$65,000 - $85,000 per year, depending on experience. Competitive benefits package includes health, vision, and dental insurance, life insurance, 401(k) plan with company matching, paid time off, and career development opportunities.



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