Sales and Customer Experience Specialist
1 day ago
About Resolute Industrial
We provide temporary cooling, heating, dehumidification, and power solutions for businesses across the nation.
Job Summary
The Sales Associate plays a vital role in supporting our sales and engineering teams by managing communications and administrative tasks related to new and existing sales.
Key Responsibilities
- Collaborate with the business group to drive rental revenue growth and margin enhancement by delivering exceptional customer service through clear and efficient communication.
- Enhance the customer journey from initial inquiry through jobsite assessment, proposal delivery, operations handover, equipment delivery, service, renewal, teardown, and return.
- Assist customers in equipment sizing, providing engineered drawings, bills of materials, and pricing recommendations in areas including cooling, heating, dehumidification, and power.
- Provide office-based field support to assess rental project opportunities, applications, and equipment selections as needed.
Requirements
- Associate's degree in a related field or two years of relevant experience.
- Strong communication skills, both verbal and written, with proficiency in phone, in-person, and electronic communication methods.
- Ability to comprehend and interpret written contracts and purchase orders from new or existing customers.
- Ability to work independently and collaboratively in a fast-paced environment.
Compensation and Benefits
$65,000 - $85,000 per year, depending on experience. Competitive benefits package includes health, vision, and dental insurance, life insurance, 401(k) plan with company matching, paid time off, and career development opportunities.
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