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Customer Service Representative

2 months ago


Oklahoma City, Oklahoma, United States Lancer Full time
About the Role:

We are seeking a friendly and enthusiastic Customer Service Representative to join our team at Lancer Hospitality. As a key member of our food service team, you will have the opportunity to interact with a diverse range of customers and provide exceptional service to ensure a positive dining experience.

Key Responsibilities:
  • Fulfill customer orders, process payments, and maintain a clean and organized workspace.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Work effectively in a fast-paced environment, managing multiple tasks and priorities to ensure seamless service delivery.
Requirements:
  • Basic math skills and ability to handle cash and credit transactions accurately.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a team environment, supporting colleagues to achieve shared goals and objectives.
  • High school diploma or equivalent required; prior experience in a customer-facing role preferred.
What We Offer:
  • Competitive hourly rate and opportunities for advancement.
  • Medical, dental, and vision benefits for eligible employees.
  • 401(k) retirement plan with company match.
  • Commuter benefits and paid time off.
  • Tuition reimbursement program for eligible employees.
About Lancer Hospitality:

Lancer Hospitality is a leading provider of food service solutions, with over 30 years of experience supporting a diverse range of clients in various settings. Our team is dedicated to delivering exceptional service and building strong relationships with our clients and customers.