Bank Teller

21 hours ago


David City, Nebraska, United States Union Bank & Trust Full time
Job Summary:

The Bank Teller serves as the primary point of contact for customers and non-customers, providing exceptional customer service throughout the interaction.

Responsibilities include performing a variety of customer transactions, providing information, resolving issues, and looking for opportunities to strengthen the customer relationship through the suggestion of other bank products and services.

The successful candidate will be well-trained, with a strong focus on customer satisfaction and a commitment to providing top-level service.

Key Responsibilities:

  • Accept and accurately process all financial transactions.
  • Maintain responsibility for cash drawer and follow proper balancing procedures.
  • Provide excellent customer service by providing answers and assistance for customer questions and concerns.
  • Cross-sell other bank services and refer customers to other departments to help achieve goals set by management.
  • Learn and maintain knowledge of products, fees, and policies, and stay current on offerings to make product suggestions.
  • Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
  • Understand and adhere to all bank policies, laws, and regulations applicable to their role.

Requirements:

  • High school diploma.
  • Cash handling experience preferred.
  • Accuracy and attention to detail.
  • Previous sales and customer service experience preferred.
  • Effective communicator - promotes Union Bank's customer service philosophy.
  • Basic math skills and proficient computer skills.
  • Ability to work independently and exercise good judgment.

Working Environment:

Indoor work - not exposed to outdoor elements or hazards.

Ability to stand and/or walk for prolonged periods of time.

Some sedentary work lifting and/or carrying up to 50 lbs. occasionally.


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