Site Reliability Engineering Manager

2 weeks ago


New Orleans, Louisiana, United States iSeatz Full time
About the Role

iSeatz is seeking a highly skilled Site Reliability Engineering Manager to lead our team of Site Reliability Engineers. As a Site Reliability Engineering Manager, you will be responsible for ensuring the reliability, scalability, and performance of our services.

Key Responsibilities
  • Lead a team of Site Reliability Engineers to ensure the reliability, scalability, and performance of our services.
  • Develop and implement SRE best practices, processes, and tools to improve system reliability and efficiency.
  • Collaborate with cross-functional teams, including development, operations, and security, to design and implement reliable and scalable infrastructure solutions.
  • Drive incident response, root cause analysis, and post-mortem processes to identify and address system issues.
  • Continuously improve system observability, automation, and incident management processes.
  • Stay up-to-date with industry trends and emerging technologies to drive continuous improvement.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or a related field or equivalent experience.
  • Proven experience as an SRE Manager or in a similar leadership role.
  • Extensive experience with SumoLogic for monitoring, logging, and analytics.
  • Strong understanding of SRE principles, practices, and tools.
  • Experience with cloud platforms (AWS, GCP, Azure), container orchestration (Kubernetes and ECS) and serverless technologies (lambda, SNS, SQS, etc.).
  • Proficiency in programming and scripting languages (TypeScript, Python, Rust, Bash, TypeScript, etc.).
  • Excellent problem-solving skills and a proactive approach to identifying and addressing issues.
  • Strong leadership and communication skills, with the ability to collaborate effectively across teams.
  • Experience with incident management and on-call rotations.
What We Offer

iSeatz is a New Orleans-based company with a strong commitment to innovation and customer satisfaction. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Site Reliability Engineering Manager looking for a new challenge, please submit your application.



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