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Sales Associate

2 months ago

Rogers, Arkansas, United States Lovesac Full time
About Lovesac

Lovesac is a company that is committed to bringing Total Comfort to millions of homes. We believe in creating a unique experience for our customers, and we're looking for a Sales Associate who shares our passion for our products and our customers.

Job Summary

We're seeking a Sales Associate who will have a passion for our products and our customers, creating a unique experience for them. You will identify the customers' needs through utilization of the Lovesac proprietary selling process, providing each customer with outstanding service by greeting and acknowledging every customer, demonstrating all products, maintaining outstanding standards, comprehensive knowledge of the entire product line, and by applying common sense and good taste at all times.

Key Responsibilities
  • Meet or exceed all goals and key performance indicators (KPIs)
  • Utilize Lovesac's proprietary selling process to provide each customer with outstanding service
  • Demonstrate all products and maintain outstanding standards
  • Offer additional financing options to the customer
  • Consistently educate clients of current promotional offerings and products
  • Maintain inventory integrity and accuracy
  • Assist in the execution of any promotional campaigns
  • Partner with store management to ensure that all customer service issues are resolved
  • Maintain a calm demeanor and manage issues professionally and respectfully
  • Act with integrity and trust, modeling behavior that respects our employees, peers, and customers
Requirements
  • Minimum of 1-2 years of related sales experience
  • Results-driven and utilize knowledge to meet or exceed KPIs and goals
  • Proven time management skills and quickly adapts to a changing business environment
  • Able to prioritize responsibilities with the appropriate level of urgency
  • Superior communication skills; verbal, written, and interpersonal skills
  • Demonstrates strong analytical, mathematical, and problem-solving skills
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand