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Wireless Retail Store Manager

2 months ago

Morristown, Tennessee, United States Alliance Mobile Full time
About Alliance Mobile

As a leading AT&T National Authorized Retailer, Alliance Mobile is committed to delivering exceptional customer experiences and innovative wireless solutions. With over 300+ locations across 21 states, we pride ourselves on our company values and strive to be a Top Place to Work.

Job Summary

We are seeking a highly motivated and experienced Store Manager to lead our team of sales professionals in delivering outstanding results and exceeding sales targets. The successful candidate will be responsible for store profitability, customer experience, and leading/supervising/coaching all sales associates.

Key Responsibilities
  • Maximize profits in all aspects of the business
  • Coach and develop employees to ensure efficiency and performance in the location
  • Interview, hire, and make necessary discipline decisions, including terminations, for store personnel
  • Complete Training requirements with each staff member on a weekly basis
  • Store Operations
  • Create and maintain store scheduling
  • Consistently demonstrate excellent leadership and coaching skills
  • Support Team and assist with customer transactions
  • Perform role plays with personnel on a regular basis to demonstrate what right looks like
  • Partner with Trainers to complete New Hire Training / On-boarding
  • Comply with Corporate policies for deposits, mail, communication, etc.
  • Keep the integrity of the company to the highest level and demand the same from each staff member
  • Work a minimum of 45-50 hours a week
  • Communicate with the Corporate office team
  • Lift upwards of 25 pounds when necessary
Requirements
  • Minimum 2 years of Sales Management Experience
  • Experience in coaching and developing employees
  • Excellent sales skills and demonstrated ability to meet or exceed performance standards
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Ability to operate a personal computer, wireless equipment, copier, and fax
Benefits and Compensation
  • Salary + Commission
  • Medical, Dental, Vision, 401k
  • Sales Competitions
  • Internal Promotion Opportunities
  • Accruing Paid Time Off
  • Holiday Pay
  • Bonuses
  • 50% of AT&T Wireless Bill and more Employee Discounts
  • College Book Reimbursement
  • Social Gatherings
  • Mentorship Program