Car Rental Support Specialist

5 days ago


Detroit, Michigan, United States Hertz Full time
Job Title

We are hiring a Customer Service Associate to support our car rental operations. This role involves interacting with customers, addressing their needs, and resolving issues efficiently.

Company Overview

Hertz operates a global network of car rental locations, serving millions of customers worldwide. Our company culture emphasizes diversity, inclusion, and employee growth, making us an attractive workplace.

Key Responsibilities
  • Deliver exceptional customer service through various communication channels
  • Analyze customer situations to provide accurate solutions and resolve issues promptly
  • Maintain accurate records and update customer information as necessary
Requirements
  • Degree in Business, Communications, or related field (or equivalent experience)
  • At least 2 years of customer-facing experience, preferably in a sales or service-oriented role
  • Proven ability to multitask, prioritize tasks, and meet deadlines
  • Effective communication and problem-solving skills, with strong analytical abilities
Salary and Benefits

The estimated annual salary for this role is around $34,200, based on a 40-hour workweek and a $16.00 per hour wage. Hertz also offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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