Restaurant Operations Manager

2 weeks ago


Morganton, North Carolina, United States East Coast Wings + Grill Full time

Job Summary:

General Manager at East Coast Wings + Grill

We are seeking an experienced General Manager to lead our team in Hickory. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.

Estimated Salary: $60,000 - $80,000 per year, depending on experience.

About the Role:

The successful candidate will have 3+ years of food service management experience, with a proven track record of success in leading teams, managing budgets, and driving business growth. You will be responsible for overseeing daily store operations, including inventory management, labor scheduling, and customer service. Additionally, you will be expected to develop and implement strategies to improve sales, profitability, and customer satisfaction.

Key Responsibilities:

  • Lead and motivate store-level teams to achieve exceptional customer and employee experiences
  • Hire, train, and develop high-performing teams
  • Develop and implement strategies to drive sales growth and profitability
  • Manage inventory, labor, and other store resources effectively
  • Ensure compliance with company policies and procedures

Requirements:

  • 4-year college degree or equivalent experience
  • 3+ years of food service management experience
  • Excellent problem-solving, organizational, and communication skills
  • Ability to lift up to 50 pounds and stand for long periods


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