Customer Relationship Associate

3 weeks ago

Orange, New Jersey, United States Microbac Laboratories, Inc. Full time
About Microbac Laboratories, Inc.

Microbac Laboratories, Inc. is a leading provider of analytical and measurement services, serving clients with expertise and respect for their market requirements, constraints, and challenges. Our company-wide commitment to exceptional customer experience has been refined over 50 years of trusted experience.

Job Summary

Assist the laboratory operations and ensure customer success in a key role in the sample flow process within the Customer Success Department. Sample Receiving/Login Associates engage in a variety of client-centered tasks such as receiving and logging in client samples, greeting clients, addressing and routing client questions and concerns, assisting in the creation of reports, and addressing other clerical duties.

Key Responsibilities:
  • Receive samples from operations staff and/or clients in a professional and courteous manner.
  • Record sample conditions and document any discrepancies noted upon receipt.
  • Review chain-of-custody paperwork and compare to samples received for accuracy.
  • Entry of sample receipt information into Laboratory Information Management System (LIMS).
  • Print and affix tracking labels on all containers.
  • Transfer samples to appropriate custody locations.
  • Assist with other Sample Receipt/Custody related duties as necessary.
  • Actively participate in the company's Quality and Safety Program.
  • Able to lift coolers; up to 50 lbs.
  • Maintain a clean work environment.
Requirements:
  • Must be a quick learner and detail-oriented.
  • Must be a team player, but also able to work independently.
  • Ability to work in a fast-paced environment with an ability to organize and prioritize work.
  • Basic computer skills.
  • Strong oral/written communication.
Working Conditions and Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may also be made to enable individuals with disabilities to perform the essential functions in accordance with applicable law.

While performing the duties of this job, incumbent is regularly required to use hands and fingers to feel objects, tools, or controls. Position requires standing, sitting, walking, and reaching with hands and/or arms, talking clearly and/or hearing and understanding. Position often requires climbing, balancing, stooping, or kneeling and lifting 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

  • Customer Relationship Associate

    4 weeks ago

    Orange, New Jersey, United States Microbac Full time

    About MicrobacMicrobac is a leading provider of analytical and measurement services, serving clients with expertise and respect for their market requirements. Our company-wide commitment to exceptional customer experience has been refined over 50 years of trusted service.Job SummaryWe are seeking a motivated individual to join our team as a Sample Receiving...

  • Relationship Banker

    3 weeks ago

    Orange, New Jersey, United States M&T Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Relationship Banker to join our team at M&T Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying sales opportunities, and building strong relationships with our clients.Key ResponsibilitiesProvide proactive customer service...

  • Relationship Banker

    4 weeks ago

    East Orange, New Jersey, United States M&T Bank Full time

    Job SummaryWe are seeking a highly skilled and motivated Relationship Banker to join our team at M&T Bank. As a Relationship Banker, you will play a key role in building and maintaining strong relationships with our customers, providing them with exceptional service and sales solutions that meet their financial needs.Key ResponsibilitiesCustomer Relationship...

  • Financial Advisor

    3 weeks ago

    Orange, New Jersey, United States Edward Jones Full time

    About the RoleAs a Financial Advisor at Edward Jones, you will have the opportunity to build long-term relationships with clients and help them achieve their financial goals. You will work closely with clients to understand their needs and priorities, and develop personalized strategies to help them achieve their objectives.Key ResponsibilitiesBuild...

  • Financial Advisor

    3 weeks ago

    Orange, New Jersey, United States Edward Jones Full time

    About the RoleAs a Financial Advisor at Edward Jones, you will have the opportunity to build long-term relationships with clients and help them achieve their financial goals. You will work closely with clients to understand their needs and priorities, and develop personalized strategies to help them achieve their objectives.Key ResponsibilitiesBuild...

  • Financial Advisor

    3 weeks ago

    Orange, New Jersey, United States Edward Jones Full time

    About the RoleAs a Financial Advisor at Edward Jones, you will have the opportunity to build long-term relationships with clients and help them achieve their financial goals. You will work closely with clients to understand their needs and priorities, and develop personalized strategies to help them achieve their objectives.Key ResponsibilitiesBuild...

  • Customer Service Representative

    2 weeks ago

    Orange, New Jersey, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide...

  • Customer Service Associate

    3 weeks ago

    East Orange, New Jersey, United States The GIANT Full time

    About The GIANT CompanyWe're a leading grocery store chain committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe're seeking a Customer Service Associate to join...

  • Customer Service Associate

    2 weeks ago

    East Orange, New Jersey, United States The GIANT Full time

    About The GIANT CompanyWe're a leading retailer dedicated to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe're seeking a Customer Service Associate to join our team. As...

  • Customer Service Associate

    4 weeks ago

    East Orange, New Jersey, United States The GIANT Full time

    About The GIANT CompanyWe're a leading grocery retailer committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe're seeking a Customer Service Associate to join our...

  • Sales Associate

    3 weeks ago

    West Orange, New Jersey, United States American Freight Furniture Full time

    Job SummaryThe Consultative Sales Associate is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth. As a Consultative Sales Associate, you will be the face of American Freight Furniture, providing proactive sales assistance and support to customers, achieving department standards and goals, and...

  • Sales Associate

    2 weeks ago

    West Orange, New Jersey, United States American Freight Furniture Full time

    Job SummaryThe Consultative Sales Associate is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth. As a Consultative Sales Associate, you will be the face of American Freight Furniture, providing proactive sales assistance and support to customers, achieving department standards and goals, and...

  • Sales Associate

    3 weeks ago

    West Orange, New Jersey, United States American Freight Furniture Full time

    About the RoleThe Consultative Sales Associate is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth through proactive consultative sales assistance and support. This role requires a strong understanding of our products and services, as well as excellent communication and interpersonal...

  • Sales Associate

    4 weeks ago

    West Orange, New Jersey, United States American Freight Furniture Full time

    About the RoleThe Sales Associate - Customer Experience Specialist is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth at American Freight Furniture. This role requires a strong understanding of our products and services, as well as excellent communication and interpersonal skills.Key...

  • Customer Service Representative

    2 weeks ago

    Orange, New Jersey, United States Al Myers - State Farm Agent Full time

    Job DescriptionAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!As a State Farm Agent Team Member, you will play a critical role in building and maintaining strong relationships with our...

  • Customer Service Representative

    4 weeks ago

    Orange, New Jersey, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    3 days ago

    Orange, New Jersey, United States ImageFIRST Healthcare Laundry Specialists Full time

    About the RoleImageFIRST Healthcare Laundry Specialists is seeking a highly motivated and customer-focused individual to join our team as a Customer Advocate. As a key member of our sales and service team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and driving sales growth.Key...

  • Retail Customer Experience Coordinator

    4 weeks ago

    Orange, New Jersey, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    2 weeks ago

    South Orange, New Jersey, United States Amin Antoine - State Farm Agent Full time

    About the Role:We are seeking a skilled Customer Relations Representative to join our team at Amin Antoine - State Farm Agent's office. This position offers a unique opportunity to gain valuable experience and explore a potential career as a State Farm Agent.Key Responsibilities:Develop and maintain strong customer relationshipsDeliver exceptional customer...

  • Customer Service Representative

    1 month ago

    West Orange, New Jersey, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a Store Associate, you will play a critical role in providing exceptional customer service, driving sales growth, and maintaining a high level of store appearance.Key ResponsibilitiesProvide excellent customer service, ensuring that...