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Community Outreach Coordinator

2 months ago

Las Vegas, Nevada, United States Generation Consulting Full time
Job Overview

At Generation Consulting, we are seeking a highly motivated and enthusiastic professional to join our community outreach and customer service team as a Customer Outreach Representative.

This role is a key part of our company's approach to building strong relationships with our clients and driving revenue opportunities. As a Customer Outreach Representative, you will be responsible for engaging with potential customers, driving revenue growth, and spreading awareness of our clients' causes.

Key Responsibilities
  • Client Knowledge and Engagement: Maintain in-depth knowledge of our nonprofit clients' brands, outreach goals, and initiatives to provide exceptional customer service and drive revenue opportunities.
  • Presentations and Events: Plan and deliver engaging presentations to drive revenue growth and increase brand awareness, while cultivating new opportunities within assigned territories through onsite events.
  • Customer Service and Support: Provide exceptional customer service to every potential donor, ensuring a positive and welcoming experience.
  • Territory Management: Identify trends and potential opportunities for growth within the territory, supporting the Customer Outreach Representative and Customer Management team members.
Requirements
  • Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills to build strong relationships with clients and stakeholders.
  • Previous Experience: Previous experience in customer service, customer outreach, retail, sales, donor enrollment, or other related fields is required.
  • Self-Motivation and Confidence: Be self-motivated, determined, and confident, with the ability to think on your feet and handle challenging situations with ease.
  • Adaptability and Teamwork: Demonstrate adaptability and a willingness to work collaboratively as part of a fast-paced team.