Customer Experience Specialist

3 days ago


Hollywood, Florida, United States Lisa Faina - Allstate Insurance Full time
We are seeking a Customer Experience Specialist to join our team at the Lisa Faina Allstate Agency. As a licensed and experienced professional, you will be responsible for delivering exceptional customer service and providing expert advice on insurance policies. You will be the first point of contact for the agency, answering phone calls and greeting walk-in clients with a polite and professional manner. You will also assist current customers with service-related tasks, including processing payments, making changes to existing policies, and troubleshooting billing questions.

We offer a competitive total compensation package, including an annual base salary of $40,000.00 - $50,000.00 per year, plus commission and bonus opportunities. You will also receive paid time off, simple IRA, health insurance, dental insurance, vision insurance, hands-on training, and career growth opportunities. Our agency is committed to creating a fun and supportive work environment, where you can grow and develop your skills and expertise.

We are looking for someone who has a proven track record of dependability and reliability, showing up to work as scheduled, on time. You should have a valid Property & Casualty Insurance License and a minimum 1 year P&C Industry Experience. You should also have an upbeat, positive, and enthusiastic attitude, and be a great self-starter with a sense of urgency. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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