Luxury Spa Operations Manager
3 weeks ago
As a Luxury Spa Operations Manager at Seminole Gaming, you will be responsible for directing our spa team to provide an exceptional guest experience. This role requires leadership skills, excellent communication, and the ability to maintain a clean and safe work environment.
Key Responsibilities- Lead and direct the spa team to ensure efficient operations and high-quality service delivery.
- Maintain a deep understanding of our property management system, inventory systems, and manual procedures.
- Monitor daily operations to ensure stores are properly staffed, stocked, and organized.
- Develop standard operating procedures for retail store and staff.
- Oversee all aspects of training of retail sales staff.
- Work closely with the Director of Spa to identify retail opportunities and vendor relations.
- A minimum of one year of customer service/guest relations experience or equivalent combination of education and experience.
- Prior supervisory experience of at least one year required, along with prior luxury spa leadership experience of at least one year.
- A four-year degree in Hospitality Management is preferred.
The estimated salary for this position is $70,000 - $90,000 per annum, depending on experience. We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more. Please visit benefits to see our full list of benefits.
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