Luxury Spa Assistant Manager
3 weeks ago
Seminole Gaming is a world-renowned entertainment, gaming and hospitality destination that offers an unparalleled experience to its guests. With a strong focus on providing exceptional customer service, we strive to create a positive and memorable experience for all our visitors.
Salary
$70,000 - $90,000 per year, depending on experience and qualifications.
Job Description
We are seeking a highly motivated and experienced Spa Assistant Manager to join our team at Seminole Gaming. As a key member of our spa operations team, you will be responsible for ensuring the highest level of customer satisfaction and maintaining a clean and safe working environment.
Key Responsibilities
- Directing and supervising spa staff to ensure excellent customer service and high-quality treatments.
- Maintaining accurate records and reports, including sales data, guest feedback, and employee performance evaluations.
- Developing and implementing marketing strategies to promote our spa services and increase revenue.
- Collaborating with other departments to ensure seamless communication and coordination of spa-related activities.
Required Skills and Qualifications
To be successful in this role, you will need:
- A minimum of 2 years of experience in a spa management or leadership position.
- Excellent customer service skills and ability to handle difficult situations.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office, particularly Excel and Word.
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. We also provide ongoing training and development opportunities to help you grow in your career.
Work Environment
The spa is a fast-paced and dynamic environment, with frequent interactions with guests and colleagues. You must be able to work effectively in a team setting and maintain a calm and professional demeanor under pressure.
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