ServiceNow Release Train Engineer

3 weeks ago

Odenton, Maryland, United States Leidos Full time
Job Summary:

Leidos is seeking a highly skilled ServiceNow Release Train Engineer to join our team. As a key member of our Agile Release Train, you will be responsible for facilitating ART practices and PI execution, managing and optimizing the flow of value through the Agile Release Train, and ensuring value delivery and relentless improvement.

Key Responsibilities:
  • Manage and optimize the flow of value through the Agile Release Train
  • Manage schedule execution and planning the software/architecture releases for the program
  • Facilitate Program Increment (PI) Planning readiness by fostering a continuous exploration process which drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning meetings
  • Facilitate cross-team collaboration within the program via Scrum of Scrums meeting and other less formal forums in support of development, testing, and deployment efforts
  • Summarize Team PI objectives into Program PI objectives and publish them for visibility and transparency
  • Assist tracking the execution of features and capabilities through metrics across the program's agile and DevOps teams
  • Brief customer on development progress throughout PI cycle and on the status of testing, deployment, and release readiness
  • Acquire understanding of the large complex software system and assess risk and understand varied customer concerns
  • Coach teams, Scrum Masters, Product Owners, and Project/Program Leaders in agile practices
  • Promote teamwork to achieve PI goals
  • Lead the teams towards agile maturity
  • Escalate and track impediments
  • Work with the Scrum teams to identify dependencies and critical path items to ensure work is executed in the most efficient manner
  • Provide input on resourcing to address critical bottlenecks and remove blockers
  • Work with the contractor Program Management Office (PMO) on program execution test data
Requirements:
  • Requires a US Citizenship
  • Obtain an active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire
  • Must hold an active DoD Secret clearance
  • Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full-time on-site support
  • Bachelor's Degree with 8 – 12 years of relevant experience or master's with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable
  • Experience working with an Agile software development team, managing project deadlines (ideally in a Scrum Master, or Development role)
  • Experience briefing leadership and/or customers of key status of project progression
  • Experience communicating with and briefing status to external stakeholders, including customer representatives
  • Experience using agile project management tools (e.g., Jira)
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to manage time extremely well, and quickly sense when an issue needs to be discussed or triaged
  • Must have strong attention to detail, as focus on task completion is critical
Preferred Qualifications:
  • Possesses 3-5 years' experience with ServiceNow administration, configuration management, and maintenance of the ServiceNow platform
  • Prior knowledge and experience with ServiceNow's ATFs
  • Understanding of ITIL foundation or ITIL certified
  • AWS cloud certifications
  • Knowledge of Agile development methodologies
  • Knowledge of Jira and Confluence

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