Public Health Solutions Facilitated Enroller

3 days ago

Mount Vernon, New York, United States Public Health Solutions Full time
Job Title: Facilitated Enroller

Public Health Solutions (PHS) is seeking a highly motivated and detail-oriented Facilitated Enroller to join our team. As a Facilitated Enroller, you will play a critical role in helping vulnerable New York City families access free or low-cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP), and enroll in the New York State WIC (Women Infants and Children) Program.

Job Summary:

Under the general supervision of the Sr. ABD Program Manager and Director of Health Insurance Enrollment, you will work with clients at prioritized community-based sites serving the aged, blind, and disabled (ABD) populations. Your primary responsibilities will include educating consumers on the ABD program and different medical assistance programs, assisting consumers in completing Medicaid and Medicare Savings Program applications/re-certifications, and promoting the ABD program to Westchester and Rockland counties communities, Community-Based Organizations, and agencies.

Key Responsibilities:
  • Educate consumers on the ABD program and different medical assistance programs that may be available to them under the LDSS office.
  • Assist consumers in completing the Medicaid and Medicare Savings Program applications/re-certifications by collecting applicable documents needed and by entering appropriate data into our electronic application system/database.
  • Outreach and promote the ABD program to Westchester and Rockland counties communities, Community-Based Organizations, and agencies by canvassing and tabling throughout Westchester and Rockland.
  • Provide bilingual assistance to clients when needed.
  • Accurately complete and submit applications for Aged, Blind and Disabled population for QA review, and follow all application protocols required by the LDSS offices.
  • Work with the QA team and Sr. ABD Program Manager to address any questions about applications or technical issues, correct any returned applications, and best practices to avoid application errors.
  • Ensure all applications are submitted within the timeframe (10 business days).
  • Attend all mandatory trainings related to the FE-ABD program.
  • Perform any other duties that are relevant in achieving the goals of PHS.
  • Assist Managers and Senior Staff on special projects, as needed.
  • Travel throughout Westchester and Rockland counties on a regular basis.
  • Conduct weekly outreach in her/his respective area and assist in establishing PHS presence at sites in Westchester and/or Rockland counties.
  • Conduct home visits as required.
Requirements:
  • High school diploma/GED; Associates degree preferred
  • Must be fluent in a second language (verbal & written): Spanish required
  • At least 2 years of experience working in a similar, client-based position (preferred)
  • Proficient in Microsoft Office
  • Dedicated to helping improve the lives of disenfranchised and marginalized communities
  • Must be organized, detail-oriented, and able to work independently
  • Excellent team player with the ability to work collaboratively both internally and externally and engage in consensus-based decision making
  • Experience working with Medicaid (preferred)
  • Ability to lift and carry 20 lbs
  • Ability to travel throughout Westchester and Rockland counties, and occasional travel to PHS' Central Office in Manhattan. Must possess and maintain a current, valid driver's license
Benefits:
  • Hybrid Work Schedule
  • Generous Paid Time Off and Holidays
  • An attractive and comprehensive benefits package including Medical, Dental and Vision
  • Flexible Spending Accounts and Commuter Benefits
  • Company Paid Life Insurance and Disability Coverage
  • 403(b) + employer matching and discretionary company contributions
  • College Savings Plan
  • Ongoing trainings and continuous opportunities for professional growth and development
Location:

Mount Vernon, NY

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don't have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you.

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

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