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Public Health Advocate
2 months ago
At Public Health Solutions, we are seeking a highly motivated and detail-oriented Facilitated Enroller to join our team. As a Facilitated Enroller, you will play a critical role in helping vulnerable New York City families access public health insurance and other essential services.
About UsPublic Health Solutions (PHS) is a leading public health nonprofit organization serving New York City. Our mission is to improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations, and bridging the gap between healthcare and community services.
Job SummaryThe Facilitated Enroller will work with clients at prioritized community-based sites serving the aged, blind, and disabled (ABD) populations. This role will encompass assisting clients with the application process for public health insurance, educating consumers about insurance options, benefits, length and terms of coverage, and application process, as well as about managed care, health plans, and primary/preventive care.
Responsibilities- Educate consumers on the ABD program and different medical assistance programs that may be available to them under the LDSS office.
- Assist consumers in completing the Medicaid and Medicare Savings Program applications/re-certifications by collecting applicable documents needed and by entering appropriate data into our electronic application system/database.
- Outreach and promote the ABD program to Westchester and Rockland counties communities, Community Based Organizations, and agencies by canvassing and tabling throughout Westchester and Rockland.
- Provide bilingual assistance to clients when needed.
- Accurately complete and submit applications for Aged, Blind and Disabled population for QA review, and follow all application protocols required by the LDSS offices.
- Work with the QA team and Sr. ABD Program Manager to address any questions about applications or technical issues, correct any returned applications, and best practices to avoid application errors.
- Ensure all applications are submitted within the timeframe (10 business days).
- Attend all mandatory trainings related to the FE-ABD program.
- Perform any other duties that are relevant in achieving the goals of PHS.
- Assist Managers and Senior Staff on special projects, as needed.
- Travel throughout Westchester and Rockland counties on a regular basis.
- Conduct weekly outreach in her/his respective area and assist in establishing PHS presence at sites in Westchester and/or Rockland counties.
- Conduct home visits as required.
- Work successfully in a hybrid format, both in-person and remote work expected.
- High school diploma/GED; Associates degree preferred
- Must be fluent in a second language (verbal & written): Spanish required.
- At least 2 years of experience working in a similar, client-based position (preferred).
- Proficient in Microsoft Office.
- Dedicated to helping improve the lives of disenfranchised and marginalized communities.
- Must be organized, detail oriented, and able to work independently.
- Excellent team player with the ability to work collaboratively both internally and externally and engage in consensus-based decision making.
- Experience working with Medicaid (preferred).
- Ability to lift and carry 20 lbs.
- Ability to travel throughout Westchester and Rockland counties, and occasional travel to PHS' Central Office in Manhattan. Must possess and maintain a current, valid driver's license.
- Hybrid Work Schedule.
- Generous Paid Time Off and Holidays.
- An attractive and comprehensive benefits package including Medical, Dental and Vision.
- Flexible Spending Accounts and Commuter Benefits.
- Company Paid Life Insurance and Disability Coverage.
- 403(b) + employer matching and discretionary company contributions.
- College Savings Plan.
- Ongoing trainings and continuous opportunities for professional growth and development.
Mount Vernon, NY
Full Time- Hybrid Model Schedule