Customer Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Bank of Owasso.
Key Responsibilities:
- Greet every client promptly, enthusiastically, and courteously.
- Process client transactions accurately while maintaining pre-determined cash limits.
- Scan, balance, and submit completed transactions throughout the shift.
- Assist existing and potential clients with general banking questions or needs, including account activity requests, check orders, and address changes.
- Preserve the pleasant appearance of the work area and/or location.
- Demonstrate working knowledge of applicable banking regulations.
- Demonstrate knowledge of financial products/services to make appropriate referrals.
- Ensure supplies are adequately stocked.
- Travel to and work at other locations as necessary.
Requirements:
- Excellent client service skills.
- Ability to multi-task, prioritize, and stay organized.
- Confidentiality.
- Basic computer skills and knowledge of Microsoft Office.
- Excellent written and verbal communication skills.
- Standing for extended periods of time.
- Lifting bags and trays of coin up to 40 lbs.
- Ability to work in a multi-task environment.
About Us:
First Bank of Owasso is a leading financial institution dedicated to providing exceptional customer service and innovative financial solutions.
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