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Client Relations Expert

2 months ago

Largo, Florida, United States G & P Properties Full time
Job Overview

We are seeking a passionate and driven Customer Service Specialist to deliver outstanding service to our clientele. The ideal candidate will possess a strong background in customer support, coupled with exceptional communication, listening, and problem-solving abilities. This position will also involve sales interactions with incoming inquiries and proactive outreach to potential clients.

Compensation:

  • Projected First-Year Earnings of $85,000 through commission
  • Bonus opportunities available
  • Paid time off and holidays
  • Benefit stipends
  • Opportunities for advancement

Key Responsibilities:

  • Ensure that every customer concern is handled with utmost care to achieve complete satisfaction
  • Document customer interactions and follow up to enhance their experience
  • Respond to incoming inquiries regarding products and services, customer issues, and general questions
  • Maintain accurate customer account records and update information as needed
  • Identify recurring customer challenges and communicate them to the team
  • Facilitate the nurturing of sales inquiries to convert leads into appointments
  • Assess leads to effectively communicate motivation, competition, and financial details to real estate professionals

Qualifications:

  • In-depth understanding of customer interaction and service
  • Exceptional active listening, interpersonal, and communication skills
  • High school diploma, G.E.D., or equivalent required
  • Competitive mindset with a desire to excel
  • Enthusiasm for prospecting, educating, and selling
  • Familiarity with online Client Relationship Management (CRM) systems

About G & P Properties
G & P Properties is a reputable real estate firm dedicated to providing exceptional service in residential sales and leasing, short sales, foreclosures, and commercial transactions. Our commitment to supporting our agents in delivering top-notch service has established us as a leader in the industry.