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Certified Medical Assistant

2 months ago

Apex, North Carolina, United States Duke Health Full time
About the Role

Duke Health is seeking a highly skilled and compassionate Certified Medical Assistant to join our team. As a key member of our interdisciplinary healthcare team, you will play a vital role in providing direct patient care and ensuring the smooth operation of our clinics.

Responsibilities
  • Take medical histories and record vital signs, explaining treatment procedures to patients and preparing them for examinations and procedures.
  • Assist medical and nursing staff during examinations and procedures, collect and prepare laboratory specimens, and perform basic laboratory tests in the clinic/office.
  • Take electrocardiograms, remove sutures/staples, change sterile and non-sterile dressings, and promote patient/family understanding of educational content and their involvement in the plan of care.
  • Document patient records, dispose of contaminated supplies, process instruments, and perform high-level disinfection and sterilization of medical instruments.
  • Telephone prescriptions to pharmacies, prepare and administer medications as directed by physicians, and authorize drug refills as directed.
Administrative Responsibilities
  • Greet patients, answer telephones, schedule appointments, check out patients, and refer scheduling; arrange for hospital admissions and laboratory services, update and file patient medical records, fill out insurance forms, handle billing, bookkeeping, and correspondence.
  • Order clinical and clerical supplies and forms, and perform other administrative duties as directed.
  • May be requested to serve as a liaison for clinic activities, such as Joint Commission and falls, or participate in clinic committees.
Requirements
  • Good customer service skills.
  • Ability to understand and follow oral and written instructions, generally acquired through a high school education and medical assistant programming.
  • Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
  • Working knowledge of sterile techniques and special procedures applicable to work performed.
  • Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
  • Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting.
  • Working knowledge of infection control procedures and safety precautions.
  • Age-specific competencies.
  • Daily clinic preparation process, registration, scheduling, charge posting, order entry.
  • Able to document and communicate pertinent information.
  • Ability to establish and maintain effective working relationships with patients and clinic staff.
  • Typing skills, medical terminology Levels II and III.
  • Ability to independently seek out resources and work collaboratively.
Education and Experience
  • Level I: Graduation from an accredited Medical Assistant program, preferred. Medical assistant license is required. High school or GED graduation required.
  • Level II: Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
  • Level III: Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.