Medical Support Assistant

2 weeks ago


Apex, North Carolina, United States WakeMed Full time
Job Overview

About WakeMed:

WakeMed Health & Hospitals is a leading provider of health services in Wake County, committed to improving the health and well-being of our community. We strive to deliver outstanding and compassionate care, as evident in our mission to serve the community since 1961.

Position Summary:

The Medical Support Assistant provides administrative support to patients, families, and professional staff, ensuring efficient customer-oriented service delivery. This role actively supports WakeMed's Patient & Family Centered Care model, delivering patient care under the direction of the Registered Nurse. Key aspects of this role include:

Key Responsibilities:

• Provide secretarial support to patients and families

• Support the Registered Nurse in delivering patient care

• Collaborate with patients and families to ensure their needs are met

• Maintain accurate records and communicate effectively

• Participate in ongoing education and training to enhance skills and knowledge

• Support the mission, vision, values, and aspirational goals of WakeMed

Requirements:

• 1 Year Healthcare Experience Preferred

• High School Diploma or Equivalent Required - Or College Courses Nurse Aide Required

• Nurse Aide I Certification Required

• Ability to work day shifts

• Weekend and call requirements: every other weekend, no call required



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