Service and Repair Account Manager
7 days ago
About the Role
TK Elevator Corporation is seeking an experienced Elevator Sales Representative to join our team in San Diego, CA. As an Elevator Sales Representative, you will be responsible for managing service accounts, developing relationships with customers, and building an understanding of their needs and wants.
Key Responsibilities
- Exceed sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction
- Manage service accounts by visiting with Tier 1, 2, and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants
- Develop capital plans for customers to address their short- and long-term building needs
- Maintain a strong working knowledge of company products by attending training classes, and studying factory equipment manuals and supplier information
- Prepare repair job proposals by estimating labor and other job costs using estimating software program
- Prepare service contract bids, including reviewing blueprints and surveying equipment when necessary
- Receive and respond to written and oral questions related to quoted repairs and service contracts
- Monitor the status of current service contracts by visiting job sites and customers within assigned territory, ensuring customer satisfaction with service
- Keep timely, well-organized records of sales activities, including proposals, bookings, losses, and cancellations
- Maintain a strong understanding of TK Elevator Corporation, its regional and company mission and objectives, ethical standards, and code of conduct
Requirements
- Bachelor's Degree and 1-2 years of sales experience or training required; for candidates with 3+ years of elevator sales experience, a bachelor's degree is preferred
- Ability to read and interpret architectural and/or blueprint/drawings preferred
What We Offer
TK Elevator Corporation offers a competitive salary range of $65,000 to $103,000, a car allowance, fuel card, and monthly commission program. We also offer a range of benefits, including health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance, and disability insurance.
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