Storage Facility Operations Manager

6 days ago


Philadelphia, Pennsylvania, United States Ming Self Storage Llc Full time
Job Summary: We are seeking a skilled Storage Facility Manager to oversee daily storage operations, attract new tenants, and ensure timely work order processing. The ideal candidate will possess previous experience in storage management, familiarity with storage software, and excellent communication skills.

Responsibilities:
  • Oversee and coordinate all daily storage activities and transactions.
  • Attract new tenants and develop strategies for tenant retention.
  • Investigate and resolve tenant complaints in a professional manner.
  • Update and improve each facility to increase return on investment.
  • Ensure all work orders and repair requests are processed in a timely fashion.
  • Supervise and train facility associates to maintain high standards of customer service.
  • Enforce facility security, rules, and regulations to ensure a safe and secure environment for tenants.

Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Previous experience in storage management or other related management fields.
  • Familiarity with storage software, contracts, and leases.
  • Ability to build rapport with tenants and provide excellent customer service.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent written and verbal communication skills.

Estimated Salary: $65,000 - $85,000 per year, depending on experience.

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