Self Storage Team Lead

6 days ago


Philadelphia, Pennsylvania, United States Ming Self Storage Full time
About the Role

We are seeking a talented Facility Management Associate to join our team at Ming Self Storage. In this role, you will be responsible for managing the day-to-day operations of our facilities, including sales, marketing, and customer service.

Estimated Salary: $50,000 - $65,000 per year (dependent on location and experience)

Key Responsibilities
  1. Manage facility front office operations, including sales and customer service
  2. Develop and implement marketing strategies to increase occupancy levels
  3. Conduct training sessions for staff members to improve customer service skills
  4. Handle customer complaints and resolve issues efficiently
  5. Prepare and submit regular reports, including sales data and customer feedback
Requirements
  • Prior experience in sales, marketing, or customer service
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Proficient in computer software and technology


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