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Asset Protection Operations Leader
2 months ago
As an Asset Protection Operations Leader, you will play a pivotal role in safeguarding our merchandise and enhancing operational efficiency. Your responsibilities will encompass a variety of tasks aimed at driving sales and ensuring optimal merchandise presentation.
Key Responsibilities:
1. **Sales Enhancement:**
- Ensure effective merchandise presentation through accurate pricing, proper signage, and maintaining inventory levels.
- Assess economic trends and community needs to align merchandise stocking and rotation.
- Organize product displays and secure high-value items to minimize shrinkage.
2. **Team Development:**
- Lead and mentor teams by providing training and actively engaging with associates.
- Conduct store tours to offer constructive feedback and facilitate communication across all levels.
- Introduce and guide teams through company initiatives and changes.
3. **Customer Service Excellence:**
- Model exceptional customer service standards by adhering to the One Best Way service model.
- Address customer needs and complaints effectively, implementing action plans for improvement.
- Drive community outreach programs to enhance customer engagement.
4. **Loss Prevention Management:**
- Control merchandise loss by setting performance goals and ensuring adherence to loss prevention policies.
- Conduct operational reviews and audits to identify areas for improvement.
- Collaborate with management to implement corrective actions for inventory discrepancies.
5. **Investigative Duties:**
- Investigate policy violations and criminal activities, gathering evidence and documenting findings.
- Work with external investigative entities as necessary.
6. **Safety Oversight:**
- Monitor and enforce safety protocols within the facility, ensuring compliance with safety programs.
- Identify accident trends and develop strategies to mitigate risks.
7. **Training and Compliance:**
- Manage training programs related to asset protection and safety procedures.
- Ensure compliance with company policies and support the implementation of ethical standards.
Compensation and Benefits:
Walmart offers competitive compensation packages, including performance-based bonuses and comprehensive health benefits. Additional perks include a 401(k) plan, stock purchase options, and paid time off for various personal needs.
Qualifications:
To be considered for this role, candidates should have a minimum of two years of college education or relevant supervisory experience in a multi-department environment. A background in asset protection or related fields is preferred. Successful candidates will demonstrate strong leadership skills and a commitment to fostering a diverse and inclusive workplace.
