Customer Service Lead

3 weeks ago


Strasburg, Virginia, United States Circle K Full time
Lead Customer Service Representative

Circle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.

Key Responsibilities:
  • Provide prompt and courteous customer service, resolving customer issues in a professional and efficient manner
  • Assist in the training and development of new Customer Service Representatives
  • Perform shift supervision, ensuring a smooth and efficient operation of the store
  • Complete all store merchandise build-to's, ensuring accurate and timely inventory management
  • Receive and verify vendor deliveries, ensuring accurate and timely receipt of merchandise

We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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