Customer Experience Manager

2 weeks ago


Strasburg, Virginia, United States T.J. Maxx Full time
Customer Experience Manager

At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Manager, you'll play a key role in training and mentoring our Associates to provide personalized service and promote loyalty programs.

Key Responsibilities:
  • Train and coach Associates on front-end principles and customer service techniques
  • Ensure Associates execute tasks and daily activities efficiently
  • Address customer concerns and issues promptly and professionally
  • Develop and implement strategies to improve customer satisfaction and loyalty
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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