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Wine and Beverage Specialist

2 months ago

Portland, Oregon, United States Kroger Full time
Job Summary

We are seeking a highly skilled and knowledgeable Wine and Beverage Specialist to join our team at Kroger. As a Wine and Beverage Specialist, you will be responsible for providing exceptional customer service, promoting wine and beverage products, and maintaining a safe and clean environment.

Key Responsibilities
  • Customer Service: Create a welcoming and inclusive environment for customers, answer questions about wine and beverage products, and provide recommendations to enhance the customer experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of wine and beverage products, including their flavor profiles, production methods, and pairing suggestions.
  • Inventory Management: Ensure that wine and beverage products are properly stored, rotated, and displayed to maintain a high level of quality and freshness.
  • Loss Prevention: Monitor and control inventory levels, report any discrepancies or losses, and implement strategies to prevent shrinkage and theft.
  • Team Collaboration: Work closely with other sales associates, department managers, and store leadership to achieve sales goals, promote products, and maintain a positive store environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a retail or hospitality environment, preferably in wine and beverage sales.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and knowledge of wine and beverage products.
  • Certifications: Must be able to pass a wine and beverage certification exam.
About Us

Kroger is a leading retailer with a commitment to providing excellent customer service and promoting a positive work environment. We offer competitive pay, benefits, and opportunities for career growth and development.