Lead Esthetician

6 days ago

Minneapolis, Minnesota, United States Hand and Stone Massage and Facial Spa Full time
Job Description

**Job Title:** Lead Esthetician - Spa Manager

**Job Summary:** We are seeking a highly skilled and experienced Lead Esthetician to join our team at Hand and Stone Massage and Facial Spa. As a key member of our spa team, you will be responsible for overseeing the Esthetics Department, managing staff, and providing exceptional customer service.

Key Responsibilities:

  • Oversee and manage the Esthetics Department, ensuring high-quality services and exceptional customer experiences.
  • Responsible for achieving all Esthetics and Retail Sales Goals as outlined by Spa Management.
  • Train, monitor, and coach performance of Estheticians and Sales Associates on Esthetics business and sales specifics.
  • Responsible for monitoring professional and retail product inventory and supply usage.
  • Provide excellent service to members and guests by performing top-level services.
  • Participate in offered training programs, conferences, and other opportunities for professional growth.
  • Assist in planning events and meetings.
  • Meet monthly with the Spa Manager and/or Owner to discuss department performance and goals.
  • Meet biweekly with the Esthetics staff to review performance and provide feedback.
  • Monthly email correspondence to the esthetics team to review prior month's performance highlights and action plan for the month ahead.
  • Quarterly Licensed Esthetician evaluations.

Qualifications:

  • Strong retail and sales upgrade record.
  • Experienced Esthetician with previous experience performing facials, microdermabrasion, waxing, and other skin care services.
  • Must carry liability insurance.
  • Knowledge and understanding of all spa services and product lines as it relates to Estheticians.
  • Previous training experience preferred.

Company Benefits:

  • Competitive base salary plus commissions.
  • Vacation and sick pay.
  • Holiday pay.
  • Career advancement opportunities.

We are a dynamic and growing company with over 500 locations across the U.S. We offer a collaborative environment, flexible schedules, and opportunities for professional growth. If you are a motivated and experienced Esthetician looking for a new challenge, we encourage you to apply.

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