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Test Center Operations Manager
2 months ago
We are seeking a highly organized and detail-oriented individual to serve as a Test Center Supervisor. This role is responsible for managing and overseeing test administration at a test site or virtually through the use of a computer and web camera.
Key Responsibilities- Ensure compliance with all examination guidelines, policies, and procedures
- Coordinate facility use and plan rooms according to candidate count
- Provide assistance to test site staff and candidates
- Assist candidates with logging into and completing computer-based exams, if necessary
- Utilize software to virtually proctor candidates in a remote setting, if necessary
- Assist in training monitoring staff in the use of remote proctoring software
- Maintain contact with Civil Service Test Administration staff before and after the administration of examinations on a given test date
- Receive, distribute, and return test material in a secure manner
- High School Diploma or GED
- Ability to operate a personal computer and perform basic computer functions
- Ability to read, communicate effectively with others, and speak confidently in front of large groups of people
- Ability to work with a diverse population in a calm and courteous manner under stressful conditions
Please submit a copy of your cover letter and resume, including the vacancy ID number, to be considered for this role.
