Cybersecurity Operations Specialist

7 days ago


Chelmsford, Massachusetts, United States Cybersecurity company Full time
Job Overview

We are seeking an experienced Cybersecurity Operations Specialist to join our team in the Greater Boston Area.

This is a full-time, onsite position that offers a competitive base salary and a 10% annual bonus. Additionally, you will receive Restricted Stock Units as part of your compensation package.

To be eligible for this role, you must live in the Greater Boston Area, as our client does not sponsor Visa referrals.

Responsibilities

As a Cybersecurity Operations Specialist, you will play a crucial role in maintaining the accuracy and integrity of data in Salesforce.com.

  • Ensure customer master data quality, product integrity, duplicate record management, opportunity quality control, reporting, user management, and support controls for integrations with Oracle.

You will also manage the central support mailbox for over 650 users, escalate issues to the Sales Automation Manager when necessary, and provide training for all new hires.

  • Implement systematic solutions to drive operational improvements.
  • Work cross-functionally to develop and deploy solutions that meet business requirements.

The ideal candidate will have at least 3-5 years of experience working in sales analytics or sales operations, with a strong background in Salesforce.com and its applications.

  • Bachelor's degree in business, finance, or a related field.
  • Quick learner with excellent computer application skills and the ability to learn and apply new applications.

We offer a dynamic work environment and opportunities for growth and development.

Requirements
  • Salesforce.com certification required.

Salary: $95,000 - $110,000 per year.



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