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Room Attendant
2 months ago
Position Overview:
The Highlands at Harbor Springs is actively seeking dedicated Room Attendants to maintain the cleanliness and orderliness of our accommodations. As a vital part of our hospitality team, Room Attendants play a crucial role in ensuring that all guest rooms are welcoming and well-kept. We welcome applicants for both full-time and part-time positions, and no prior experience is necessary.
Compensation:
Starting wages are set at $16 per hour, with an increase to $16.50 for Vacation Homes after a 30-day review.
Employee Benefits:
Working at The Highlands comes with numerous benefits, including:
- A complimentary Golf Pass and Ski Pass for you and your family
- A free downhill mountain bike park season pass for you and your family
- 40% discount at various Boyne Restaurants
- 30% off Spa treatments at select Boyne Resorts
- Free access to Avalanche Bay Water Park
- Discounted lodging for friends and family
- Childcare services for team members
- Tuition reimbursement opportunities
- Team member housing available on a first-come, first-served basis*
- Service and Loyalty Bonus Program up to 5% of gross wages per season
- Paid Time Off and Paid Sick Leave
- Health, Dental, and Vision Insurance
For more details on our benefits and to read testimonials, please visit our website.
Core Values:
At The Highlands, we believe that exceptional leadership enhances the work experience. Our core values guide us in creating memorable experiences for every guest:
- Long-Term Thinking
- Excellence in Execution
- Positive Attitude
- Development of Great People
Key Responsibilities:
The following responsibilities outline the general expectations for this role:
- Identify and prioritize vacant rooms for immediate cleaning and prepare for upcoming check-outs.
- Inspect rooms, hallways, and common areas, reporting any maintenance issues to the supervisor.
- Change and restock linens and amenities, managing soiled items appropriately.
- Thoroughly clean and sanitize kitchen and bathroom areas.
- Maintain cleanliness of floors through sweeping, vacuuming, and polishing.
- Care for rugs, carpets, upholstered furniture, and draperies.
- Dust and clean furniture and equipment.
- Wash walls, ceilings, woodwork, windows, and door panels.
- Manage inventory to ensure adequate supplies and restock as needed.
- Complete special tasks as assigned by management.
- Respond to guest requests for additional supplies or information.
- Keep supervisors informed of any significant issues or concerns.
- Maintain a clean and organized work area.
- Assist fellow room attendants as needed throughout the resort.
- Communicate with management regarding completed cleaning tasks.
Qualifications:
To be considered for this position, candidates must meet the following criteria:
- Ability to lift up to 50 lbs.
- Capability to stand and work for extended periods.
- Must be at least 16 years of age.
- A valid driver's license is required for Vacation Homes only.
*Single occupancy, no pets allowed. Inquiries regarding housing can be made during the interview process.