Automotive Support Specialist

4 days ago


Duluth, Minnesota, United States Carma Automotive Group Full time
Job Description

We are looking for a detail-oriented and results-driven Customer Service Associate to join our team at Carma Automotive Group. As a key member of our dealership team, you will be responsible for providing exceptional customer service, supporting our sales staff, and ensuring seamless day-to-day operations.

About the Role

This role involves managing incoming calls, updating CRM records, and performing administrative tasks. You will also be responsible for setting appointments, greeting guests, and providing excellent customer service.

Responsibilities
  1. Manage phone calls and respond to customer inquiries
  2. Update CRM records and maintain accurate customer information
  3. Set appointments and schedule meetings
  4. Greet guests and provide exceptional customer service
  5. Perform administrative tasks, including data entry and document preparation
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High level of productivity and organization
  • Proficiency in CRM software and other administrative tools
What We Offer

We offer a competitive salary, with an estimated $50,000 - $65,000 per year, depending on experience. In addition, we provide paid time off, vacation days, and a range of wellness programs to promote overall well-being.



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