Financial Services Associate

5 hours ago


Fayetteville, North Carolina, United States AnchorPoint Financial Full time
Service Assistant

A successful Financial Planning Practice in Fayetteville, AR is seeking a qualified professional to join their team in the important role of full-time Service Assistant.

Key Responsibilities
  • Client contact, including communication by phone and email
  • Clients servicing, including general account inquiries, account changes, distributions, allocation changes, beneficiary changes, account updates, etc.
  • Investment research and trading
  • Client appointment preparation (running performance reports)
  • Assistance with scheduling client appointments via our scheduling software
  • Monitor incoming and outgoing mail
  • Document client interactions via our Client Relationship Management (CRM) system (Redtail and potentially Salesforce)
  • Prepare and submit client paperwork and financial transactions
  • Prepare and process paperwork for new & existing business on the Pershing platform for investments, and direct with other investment and insurance companies
  • Respond to and correct paperwork not in good order
  • Other projects and tasks as assigned
Requirements
  • Series 6/7 FINRA registrations preferred
  • Customer service experience required
  • Pershing trading platform and eMoney financial planning software experience preferred
  • Organizational and time management skills (i.e., ability to manage multiple priorities)
  • Preferably securities registration with at least 2 years of previous experience in a sales support and service role or the equivalent combination of education and experience for the right candidate
Software Used
  • eMoney
  • Redtail (CRM) and potentially Salesforce
  • MS Outlook
  • Excel
  • Word
  • Morningstar


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