Telecommunications Customer Service Representative

2 weeks ago


Dallas, Texas, United States Zion Capital Full time
Job Overview

Zion Capital is a leading consulting sales and marketing firm specializing in telecommunications-based revenue strategies. We are seeking a highly motivated and customer-focused Telecommunications Customer Service Representative to join our team.

The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences. As a Telecommunications Customer Service Representative, you will play a critical role in executing our marketing and sales campaigns, building relationships with new and existing customers, and driving sales growth.

Key Responsibilities
  • Provide expert product knowledge and support to customers, addressing their inquiries and concerns in a prompt and professional manner.
  • Research and identify new target markets to expand our sales pipeline and engage with existing customers to drive sales growth.
  • Communicate the features and benefits of our products and services, tailoring your approach to meet individual customer needs.
  • Overcome objections and answer questions throughout the sales process, ensuring a seamless customer experience.
  • Attend regular product training sessions to stay up-to-date on the latest products and services.
Requirements
  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in a customer service or sales role is highly recommended.
  • Excellent communication and interpersonal skills, with a strong ability to build rapport with customers and colleagues.
  • A driven mindset, with a focus on delivering exceptional customer experiences and driving sales growth.
  • Positive and professional demeanor, with a strong work ethic and ability to work effectively in a team environment.

Zion Capital offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for telecommunications, we encourage you to apply for this exciting opportunity.



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