Customer Service Leadership Role
4 days ago
As a Retail Front End Supervisor at Burlington, you will play a critical role in leading our store team and driving sales results. You will supervise all store functions and associates, maximize sales results through training and coaching, and promote safety and security protocols. This is a great opportunity for self-starters and proven leaders who want to grow their retail career with a supportive team.
Key Responsibilities
* Supervise all store functions and associates while in the role of Manager on Duty
* Maximize sales results through training, developing, and coaching of direct reports
* Promote safety for both customers and associates by adhering to company guidelines
* Cultivate a diverse culture based on teamwork and collaboration
* Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional customer service
* Reinforce Asset Protection strategies to eliminate shortage
* Assist in recruiting, interviewing, and onboarding new associates
* Participate in weekly workload planning meetings
* Drives Community Relations participation through company programs and partnerships
* Coordinate meal and break periods and monitors schedule adherence
Benefits
* Competitive pay ranging from $14 to $16 per hour
* Flexible hours and a chance to work a variety of shifts
* Associate discount of 15-30% off purchases
* Medical, dental, and vision coverage, including life and disability insurance
* Employee Assistance Program and paid time off
Requirements
* At least 1 year of supervisory experience within an off-price, big box, or specialty environment
* Strong interpersonal skills with a positive attitude
* Ability to work a full-time schedule including nights, weekends, and holidays as required
* Ability to move/handle/lift merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time
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