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Coffee Consultant, Retail Advisor

2 months ago

Skokie, Illinois, United States Nespresso Full time
Join Our Team as a Coffee Consultant:

At Nespresso, we believe in creating experiences that go beyond just selling coffee. As a Coffee Consultant, you will play a pivotal role in delivering exceptional customer service and fostering a welcoming atmosphere in our retail boutique.

Your Role:
  • Customer Engagement: You will be the friendly face that greets customers, ensuring they feel valued and appreciated during their visit.
  • Expert Guidance: Utilize your coffee knowledge to assist customers in finding their ideal coffee selections, creating memorable moments with Nespresso.
  • Brand Ambassador: Share our commitment to sustainability and ethical practices, contributing to a positive impact through the love of coffee.
  • Team Collaboration: Work closely with your colleagues to maintain a cohesive and efficient work environment, supporting each other in achieving common goals.
  • Operational Excellence: Help maintain the boutique's aesthetic, manage inventory, and ensure a clean and inviting space for customers.
What We Offer:

Nespresso provides a competitive compensation package, including performance-based incentives, a complimentary Nespresso machine, and a coffee product allowance. We also offer a comprehensive benefits package that includes:

  • 401(k) with company matching
  • Health and wellness programs
  • Employee discounts
  • Flexible scheduling
  • Opportunities for personal and professional growth
What You Bring:
  • A passion for coffee and a genuine desire to provide outstanding customer service.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Strong communication skills and a friendly demeanor.
  • Willingness to work flexible hours, including weekends and holidays.

Join us in making a positive impact through coffee and become part of a culture that values growth, collaboration, and sustainability.