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Customer Service Representative

2 months ago

South Gate, California, United States Fernando Sandoval - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Fernando Sandoval - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences that drive business growth and success.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing personalized support and follow-up as needed.
  • Exceptional Customer Service: Provide prompt, accurate, and friendly customer service, exceeding customer expectations and promoting a positive brand image.
  • Communication and Collaboration: Utilize excellent communication skills to efficiently meet customer needs, coordinate with other team members, and promote business development.
Requirements
  • Customer Service Expertise: Dedicated to delivering exceptional customer service, with a strong ability to relate to customers, answer their questions, and anticipate their needs.
  • Communication Skills: Excellent communication skills to assist customers and coordinate with other team members, with a proactive approach to problem-solving.
Benefits
  • Competitive Compensation: Hourly pay plus commission/bonus opportunities.
  • Professional Growth: Potential for advancement within the agency, with valuable career-building experience.
  • Work-Life Balance: Paid time off (vacation and personal/sick days) and health benefits.