Microsoft Systems Engineer

4 weeks ago


Chicago, Illinois, United States 247Hire Full time
Job Summary

We are seeking a highly skilled Microsoft Systems Engineer to join our team at 247Hire. As a key member of our Digital Technology Command Center, you will be responsible for providing 7/24 operational support via proactive monitoring and troubleshooting of complex systems and applications.

Key Responsibilities
  • Monitor and analyze system performance and availability, identifying and resolving issues in a timely manner.
  • Collaborate with cross-functional teams to isolate and resolve unplanned outages and incidents.
  • Develop and implement proactive monitoring strategies to prevent system downtime and improve overall system performance.
  • Provide expert-level support for Middleware and Database technologies, including troubleshooting and resolving complex issues.
  • Stay up-to-date with the latest technologies and trends in the field, applying this knowledge to improve system performance and availability.
Requirements
  • Minimum 1-2 years of experience in an operational support role, with a strong background in Microsoft technologies.
  • Excellent knowledge of ITSM Service Management best practices and strong written and communication skills.
  • Ability to work well in a team environment, with excellent collaboration and problem-solving skills.
  • Strong understanding of virtualization technologies, including VMware and Hyper-V.
  • Experience with enterprise monitoring tools, such as Dynatrace and Datadog.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals in a dynamic and fast-paced environment.
  • Professional development and growth opportunities, including training and certification programs.
  • A collaborative and supportive work environment, with a focus on work-life balance.


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