Technical Scrum Master

2 weeks ago

Chapel Hill, North Carolina, United States Well Full time
Job Title: Technical Scrum Master

We are seeking a highly skilled Technical Scrum Master to join our engineering team at Well. As a Technical Scrum Master, you will play a critical role in guiding our teams in agility and ensuring they adhere to our best practices.

Key Responsibilities:
  • Foster a collaborative and transparent environment, working closely with Engineering Managers and Technology teams.
  • Coach the team on best practices and values to delight customers.
  • Address team dynamics, resolve conflicts, and resource constraints to improve team velocity.
  • Facilitate sprint planning, daily scrums, retrospectives, sprint reviews and demos.
  • Ensure transparency into the team's work through progress updates.
  • Act as a buffer between the team and any distracting influences, ensuring the team remains focused on sprints and objectives.
  • Proactively identify blockers, dependencies, or risks and work with necessary stakeholders to address them.
  • Promote continuous improvement, helping the team adapt and evolve within the Engineering journey.
  • Maintain knowledge of Well's best practices and new trends.
  • Cultivate a continuous improvement within the team by identifying process inefficiencies, recommending solutions, and implementing changes
  • Ensure adherence to company data and security policies, including HIPAA guidelines.
  • Facilitate communication and collaboration between teams, ensuring that dependencies are managed and that technical challenges are addressed in a timely manner.
Requirements:
  • 5-10 years of hands-on experience in an Agile delivery environment.
  • Certified Scrum Master (CSM) or similar certification.
  • Knowledge of Scrum theory, rules, and practices.
  • Proven history of delivering projects on time
  • Proven leadership and motivational skills.
  • Understanding of software development life cycle models.
  • Proficiency in Jira tools and Agile software incremental deployments.
  • Ability to handle and prioritize multiple tasks in a fast-paced environment.
  • Experience with program-level Agile frameworks (e.g., SAFe) is an advantage.
  • Experience working in a healthcare domain is a bonus.
About Well:

Well is a company that is transforming healthcare through our unique impact on our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product — a consumer health engagement platform — integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members.

We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.com/careers

We are a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We welcome team members who are passionate about that mission.

We are committed to building an inclusive team and welcome applicants from diverse backgrounds. All qualified applicants will be eagerly considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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