Retail Sales Lead Golf Specialist
4 weeks ago
We are seeking a highly motivated and experienced Retail Sales Lead to join our Golf Department at DICK'S SPORTING GOODS INC. As a key member of our team, you will be responsible for delivering exceptional customer service, leading by example, and driving sales growth in our golf division.
Key Responsibilities- Lead by example, demonstrating a customer-first approach and a passion for delivering exceptional service.
- Develop and execute strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
- Collaborate with the Assistant Store Manager and Store Manager to achieve business objectives and implement company initiatives.
- Provide coaching and development opportunities to team members, focusing on building a people-first culture and promoting a positive work environment.
- Ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on priority level.
- Uphold company merchandising and presentation standards, following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
- Assist with training teammates on company procedures and programs, including onboarding new teammates and cross-training current teammates.
- Prioritize coaching and developing oneself and others, providing hands-on coaching and teaching the "why" behind tasks, plans, and processes.
Our Leadership Competencies set the bar for what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent.
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
- Engagement Driver
- Talent Developer
- Effective Team Building Skills
- Plans & Aligns
- Flexible availability, including nights, weekends, and holidays.
- Prior retail sales experience (or customer-focused experience) preferred.
- Golf experience preferred.
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 15 to 35 lbs. items repetitively (up to 25 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
DICK'S SPORTING GOODS INC is a leading retailer of sports equipment, apparel, and footwear. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
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