Senior Retail Sales Associate

4 weeks ago


Plainfield, New Jersey, United States Harbor Freight Tools Full time
Job Title: Senior Retail Sales Associate

We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at Harbor Freight Tools. As a valued member of our sales team, you will be empowered to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities:
  • Provide outstanding customer service and support to ensure customer satisfaction and loyalty.
  • Process sales transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Upsell and cross-sell products to customers, promoting our full range of tools and accessories.
  • Maintain a safe and organized store environment, adhering to company standards and policies.
  • Participate in visual merchandising and inventory management to ensure an attractive and well-stocked store.
  • Collaborate with colleagues to achieve sales goals and support store operations.
Requirements:
  • Must be at least 18 years old.
  • Preferred: 1 year experience in retail or customer service.
  • Ability to communicate clearly with customers and colleagues.
  • Open availability with the ability to work evenings, weekends, and holidays.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
  • Physically able and willing to become certified to operate a forklift in accordance with our Injury and Illness Prevention Program.
About Us:

Harbor Freight Tools is a 45-year-old, $8 billion national tool retailer with a strong presence in 48 states. We offer our customers a wide range of tools and accessories, from hand tools and generators to air and power tools. Our company culture values respect, teamwork, and a commitment to excellence.



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