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Retail Key Carrier Coordinator

2 months ago

Fort Myers, Florida, United States Marshalls Full time
About the Role

We are seeking a highly skilled and motivated Retail Key Carrier Coordinator to join our team at Marshalls. As a Key Carrier, you will play a key role in maintaining the overall performance of the store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide a positive and engaging customer experience, ensuring that every customer leaves the store satisfied and eager to return.
  • Leadership: Act as a leader on the sales floor, guiding and supporting sales associates to achieve sales goals and provide excellent customer service.
  • Inventory Management: Ensure that merchandise is properly displayed, restocked, and maintained to meet customer demand.
  • Team Collaboration: Work closely with the store management team to achieve sales goals, implement visual merchandising plans, and maintain a clean and organized store environment.
  • Problem-Solving: Address customer complaints and concerns in a professional and courteous manner, providing solutions that meet customer needs.
Requirements
  • Availability: Must be available to work a flexible schedule, including nights, weekends, and holidays.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, sales associates, and management.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and guide sales associates to achieve sales goals.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to address customer complaints and concerns in a professional and courteous manner.
What We Offer

As a Retail Key Carrier Coordinator at Marshalls, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment that supports the well-being and success of our employees.