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Used Auto Parts Sales Representative

2 months ago


Cleveland, Ohio, United States Pull-A-Part Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate in the Automotive Division. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers in finding the right used auto parts, and ensuring a positive shopping experience.

Key Responsibilities
  • Customer Service: Listen to and interact with customers to deliver friendly, helpful, and professional customer service, ensuring their needs are met and exceeded.
  • Product Knowledge: Develop and maintain a strong understanding of our used auto parts inventory, including knowledge of automotive systems, components, and accessories.
  • Sales and Merchandising: Assist customers in finding the right products, provide recommendations, and promote sales of our used auto parts.
  • Operations: Process cash and credit card transactions, receive and process car titles and other paperwork, and maintain a clean and organized work area.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support, and maintain a positive and productive work environment.
Requirements
  • Customer Service Experience: Previous experience in a customer-facing role, preferably in the automotive or retail industry.
  • Product Knowledge: Basic knowledge of automotive systems and components, or a willingness to learn.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Technical Skills: Basic computer skills, including the ability to navigate mobile devices and enter data into our computer systems.
  • Physical Demands: Ability to stand, walk, bend, lift 50lbs, and stretch as required by a specific task.
Benefits
  • Competitive Compensation: $15.00 per hour.
  • Medical Insurance: Low-cost medical insurance for team members and their household members.
  • Dental and Vision Insurance: Low-cost dental and vision insurance for team members and their household members.
  • Life Insurance: Free life insurance for team members.
  • 401(k) Plan: Optional 401(k) plan with a 100% company match on the first 3% of contributions and a 50% company match on the next 2% of contributions.
  • Paid Holidays and Vacation: 9 paid holidays and paid vacation time based on length of service.
  • On-the-Job Training: Opportunities for training and development to ensure team members have the knowledge and skills needed to succeed.