Customer Service Representative in Technical Sales Support Specialist

2 weeks ago


Knob Noster, Missouri, United States Nexus Innovations Full time

Nexus Innovations is a specialized industrial service provider, helping our customers operate and develop better production lines, components, machines, and industrial projects - all while reducing costs.

We offer a wide range of technical products from leading brands and private labels. With our product and application expertise, technical knowledge, and a broad range of technical services, Nexus Innovations ensures that the industry works better.

Through our supply chain services, we deliver these solutions directly to our customers. Our qualified employees work hard every day to bring these solutions to life.

We are currently looking for a Customer Service Representative in Technical Sales to join our service center. What to expect from us:

  • You will be responsible for processing, handling, and tracking orders
  • You will provide expert and dedicated customer service over the phone
  • You will create quotes and independently negotiate contracts
  • You will actively contribute to internal projects with the internal departments of the business units
  • You will work closely with product management, bringing in ideas and supporting the Nexus Innovations product strategy

Key responsibilities:

  • Order processing and management
  • Customer service and support
  • Quote creation and contract negotiation
  • Internal project collaboration
  • Product strategy support

What you need to succeed:

  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in technical products and services
  • Ability to learn and adapt quickly


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