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Customer Service Representative

2 months ago

Winter Park, Florida, United States Lexus of Winter Park Full time

Lexus of Winter Park, a leading luxury dealership in Central Florida, is seeking a highly skilled and professional Receptionist to be part of our Elite team.

Key Responsibilities:

• Answer all incoming calls in a courteous and professional manner, providing exceptional customer service.

• Greet and welcome all guests with enthusiasm and warmth, creating a positive first impression.

• Enter guests' information into the customer management system, ensuring accurate and timely data entry.

• Prepare and maintain Excel prospect tracking reports, providing valuable insights for the team.

Requirements:

• Previous experience as a Receptionist or in customer relations in a retail or hospitality environment.

• Superior organization skills, with the ability to handle multiple tasks simultaneously and maintain a high level of productivity.

• Ability to work in a fast-paced environment, maintaining a positive attitude and providing excellent customer service.

• Pleasant demeanor and professional appearance, with a working knowledge of Excel.

• Flexibility to work a varied schedule, including evening hours up to 9pm and Saturday and Sunday hours.

What We Offer:

• Comprehensive benefits package, including BCBS FL Healthcare, Dental, Vision, and 401(k).

• Allstate's Life, Accidental Death & Dismemberment, and Disability Coverage.

• Generous vacation and holiday package, including Christmas Day, Thanksgiving Day, Labor Day, Memorial Day, July 4th, and New Year's Day.

• Opportunities for professional growth and development within a dynamic and supportive team.