Golf Shop Attendant Country Club Position

3 weeks ago


Delray Beach, Florida, United States Seagate Hospitality Group LLC Full time
Job Summary: We are seeking a Golf Shop Attendant to join our team at The Seagate Golf Club. As a Golf Shop Attendant, you will be responsible for providing exceptional customer service and assisting with the operation of the golf shop. Key Responsibilities:
  • Provide top-notch service to members and guests, answering phone calls and responding to inquiries in a prompt and courteous manner.
  • Assist with receiving, presenting, and selling merchandise, ensuring an attractive and well-organized display.
  • Facilitate tee time reservations and check-in procedures with efficiency and attention to detail.
  • Ensure accurate charging of member and guest fees, adhering to established procedures.
  • Collaborate with golf professional staff to promote the game of golf and enhance the overall guest experience.
  • Regularly update merchandise displays to showcase new arrivals and seasonal offerings, fostering a dynamic shopping environment.
  • Handle special-order requests from customers, ensuring timely and accurate fulfillment.
  • Support Golf Shop promotions and assist with monthly inventory management activities.
  • Maintain the Golf Shop in a clean, organized, and presentable condition at all times.
  • Uphold a professional appearance and demeanor while representing The Seagate Golf Club.
Requirements:
  • Outgoing, friendly, and welcoming personality, dedicated to providing exceptional customer service.
  • Knowledge of the game of golf.
  • Previous experience in golf retail is preferred, demonstrating an understanding of industry trends and customer preferences.
  • Ability to multitask with accuracy and efficiency in a fast-paced environment.
  • Basic computer knowledge required for transaction processing and inventory management.
  • Must possess a valid driver's license.
Physical Demands:
  • Clear, concise, and grammatically correct communication skills in English, delivered with sincerity and warmth.
  • Capacity to understand and promptly execute requests with creativity and efficiency.
  • Patience, friendliness, and professionalism maintained even during extended shifts.
  • Ability to handle multiple requests simultaneously with poise and timeliness.
  • Adherence to company policies and exercise of good judgment at all times.
  • Flexibility to work long hours, weekends, nights, and holidays as necessary to meet business demands.
  • Extended periods of standing and walking during shifts.
  • Ability to lift, carry, and push objects weighing up to 25 pounds, including golf merchandise and carts.


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