Customer Experience Specialist

6 days ago


Branson, Missouri, United States Carter'sOshKosh Full time
Job Title:

Customer Experience Specialist

About the Role:

We are seeking a Customer Experience Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for creating a positive shopping experience, ensuring customer satisfaction, and driving sales growth.

Main Responsibilities:
  • Welcome customers with a warm greeting and offer assistance with product styles, features, and benefits.
  • Resolve customer issues promptly and effectively, balancing multiple customers in a fast-paced retail environment.
  • Support omnichannel experiences to deliver seamless customer interactions.
  • Process transactions efficiently and accurately at the point of sale.
Requirements:
  • A positive and solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective verbal and written communication skills.
What We Offer:
  • Flexible schedules that fit your lifestyle.
  • A range of benefits and perks, including part-time health benefits, mental health support, 30% discount on our brands, referral bonuses, and more.
Estimated Salary:

$38,300 per year



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