Customer Service Representative

4 weeks ago


San Antonio, Texas, United States Taymax Group Full time
Member Services Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests.

Key Responsibilities:
  • Provide a superior level of customer service through greeting members, answering phones, and assisting with front desk activities.
  • Check members into the system, take prospective members on tours, and sign up new members.
  • Facilitate updates to member accounts, respond to member questions and concerns, and maintain the neatness and cleanliness of the club.
Requirements:
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Ability to work independently and as part of a team.
  • A positive, upbeat attitude and a passion for fitness and health.

Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where we all work toward our common goal of enhancing people's lives by providing a high-quality fitness experience.



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