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Senior Billing Specialist
2 months ago
Position Overview:
The Senior Billing Analyst plays a pivotal role in the operational aspects of business development for key partner accounts. This position involves collaboration with insurance providers, legal firms, and various team members within the Commercial Incident Response unit to facilitate client billing and onboarding processes. Responsibilities include monitoring, managing, and enhancing partner engagement metrics, as well as maintaining accurate payment contact information to optimize accounts receivable and financial reporting for the Incident Response sector.
Key Responsibilities:
- Generate monthly budget reports for partners and evaluate collection forecasts.
- Assist in identifying appropriate contacts for payment processing.
- Oversee the onboarding of clients and meticulously track all insurance and claim details within Salesforce.
- Foster and sustain strong relationships with partner contacts, delivering exceptional service.
- Identify and manage historical contact information, aiding in the collection of overdue balances as necessary.
- Perform additional duties as required to support business growth and development.
Essential Qualifications:
- A minimum of 5 years of experience in collections, administration, and operational roles.
- Proficiency in accounts receivable processes.
- Strong command of Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
- Meticulous attention to detail and accuracy in all tasks.
- High School diploma or GED is required.
Preferred Qualifications:
- Strategic thinking with the ability to execute operational initiatives efficiently.
- Creativity and resourcefulness in collaborating with both internal and external stakeholders.
- Capability to work autonomously, manage multiple priorities, meet deadlines, and enhance process efficiencies.
- Excellent interpersonal skills, including project and time management.
- Strong verbal and written communication abilities.
- Bachelor's degree in Business, Finance, or Accounting is preferred.
Career Development:
Grow With Us
We are committed to your professional growth, offering various avenues for career development. Our programs include upskilling opportunities, tuition reimbursement, mentoring, and networking events, allowing you to navigate a fulfilling career path tailored to your aspirations.
Inclusive Workplace:
We believe that diverse perspectives foster innovation. Our culture of respect, equity, and opportunity ensures that you can bring your authentic self to work. Engage with various business resource groups and connect with colleagues to build your community.
Wellness Support:
Our comprehensive benefits package encompasses wellness initiatives, HSA contributions, paid holidays, parental leave, and a competitive 401(k) match. We prioritize your well-being, offering flexible schedules and remote work options to help you maintain a balanced life.
Compensation and Benefits:
We recognize and celebrate your contributions with a competitive compensation package that includes health, life, disability, financial, and retirement benefits, along with professional development and tuition assistance. Our recognition program acknowledges exceptional performance and alignment with our values.
Work Environment:
Our people-first culture emphasizes flexibility and collaboration, whether in-person or remote, ensuring that you can thrive in your role.
Equal Opportunity Commitment:
We are an equal employment opportunity/affirmative action employer, dedicated to empowering our workforce to drive meaningful change across all dimensions of diversity.
